Privacy policy

WEARSOLOGY — PRIVACY POLICY

Last Updated: 15 April 2026

1. Overview

This Privacy Policy describes how Wearsology (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you visit or interact with our store, we may collect the following types of information:

Personal Information

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely via third-party providers)

Device Information

  • IP address
  • Browser type
  • Time zone
  • Cookies and usage data

Order Information

  • Products purchased
  • Order history
  • Customer service interactions

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order or inquiries
  • Provide customer support
  • Improve our website and services
  • Screen orders for potential risk or fraud
  • Comply with legal obligations

4. Shopify Hosting

Our store is hosted on Shopify Inc. Shopify provides the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s secure data storage, databases, and applications, protected by industry-standard security measures.

5. Payments

We do not store your full payment details on our servers.

Payments are processed securely through trusted third-party providers such as PayFast and other globally recognized payment processors. These providers comply with industry security standards, including PCI-DSS (Payment Card Industry Data Security Standard).

6. Print-on-Demand and Third-Party Services

Wearsology operates as a print-on-demand business. This means:

  • Products are made-to-order after purchase
  • Orders are fulfilled and shipped by third-party partners

We share only necessary customer information (such as name and shipping address) with these partners strictly for order fulfillment and delivery.

We may also use third-party services for:

  • Payment processing
  • Shipping and logistics
  • Website analytics

We are not responsible for the privacy practices of third-party providers but work only with reputable partners.

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve your browsing experience
  • Analyze website traffic
  • Personalize content and offers

You can control or disable cookies through your browser settings.

8. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill orders
  • Provide customer support
  • Meet legal, accounting, or regulatory requirements

9. Security and Protection of Your Information

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it.

  • All transactions are secured using SSL (Secure Socket Layer) encryption
  • Payment data is handled by certified third-party processors
  • Access to personal data is restricted to authorized personnel

While we take reasonable steps to protect your information, no method of transmission over the Internet is completely secure.

10. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of your personal data

To exercise these rights, please contact us at:
📧 sales@wearsology.com

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Updates will be posted on this page with the revised date.

12. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: sales@wearsology.com

Business Address:
Unit 2 Sorrento
12 Viscounts Avenue
Windsor West 2194
Gauteng
South Africa